PRIVACY POLICY

Data controller

The data controller for Leauny.store is:

Laëtitia Lecomte — Leauny, EI
7 rue Poiret
02100 Saint-Quentin
France

Email: contact@leauny.store

Leauny determines how and why personal data is processed through Leauny.store.

Personal data used by Leauny.store

Depending on how you use the website, Leauny.store may process the following information:

• identity and contact information, such as your first name, last name and email address;

• account information, including your username, account preferences and account history;

• order information, including the Game Assets obtained, order amount, order status and, where required, billing information;

• Credit information, such as your Credit balance, Credits earned or granted, and related account activity where the Credit system is used;

• payment information, such as transaction identifiers, payment method and payment status. Complete payment card details are processed by the payment provider and are not stored by Leauny.store;

• Asset Library and download information, including the Game Assets linked to your account, files accessed, download dates and technical logs where necessary;

• technical information, such as IP address, browser, device and security logs where required for security or fraud prevention;

• support information, including messages, attachments, screenshots, error logs and other information you provide when requesting help;

• marketing information, such as your email address and newsletter consent when you choose to subscribe;

• navigation and cookie data, including pages visited, traffic source and analytics information depending on your cookie choices.

How your data is used

Personal data is processed only when there is a legal basis for doing so.

Leauny.store may use your data to:

• create and manage your customer account;

• process and manage your orders;

• manage your Credit balance and related Credit activity;

• provide access to your Asset Library and downloads;

• manage payments, invoices and refunds;

• provide technical support;

• detect fraud, abuse or unauthorized access;

• protect Leauny.store, its users and licensed Game Assets;

• comply with accounting, tax and legal obligations;

• send newsletters or marketing communications when permitted;

• measure website traffic and improve the website when the required consent has been given.

Depending on the purpose, the legal basis may be the performance of a contract, compliance with a legal obligation, Leauny’s legitimate interests or your consent.

Information marked as required during account creation, checkout or support requests is necessary to provide the relevant service. If required information is not provided, Leauny.store may be unable to create the account, process the order, provide access to digital content or handle the request. Optional information does not need to be provided.

Orders, rewards & asset library

When you create an account or obtain a Game Asset, Leauny.store stores the information required to manage your account, orders, licenses and access to your digital files.

Your account may therefore contain information about:

• your orders;
• your Leauny.store Credit balance and related Credit activity;
• the Game Assets linked to your account;
• your Asset Library;
• download activity;
• refunds or account adjustments.

This information is necessary to provide the digital products and services associated with your account and to help protect downloads against unauthorized sharing or abuse.

Payments

Payments for paid orders on Leauny.store may be processed through payment providers including Stripe and PayPal.

These providers process the payment information required to complete the transaction. Leauny.store generally receives transaction identifiers, payment status and related order information rather than complete payment card details.

Leauny.store does not receive or store complete payment card details.

Payment providers process certain personal data under their own privacy policies and legal obligations.

Cookies & similar technologies

Leauny.store uses cookies and similar technologies to operate the website, keep accounts secure, manage the shopping cart, remember preferences and, depending on your choices, measure website traffic.

Some cookies are strictly necessary for the website to function. These may be used without consent when they are required, for example, to:

• keep products in your cart;
• maintain your login session;
• secure your account;
• process an order;
• remember your cookie preferences;
• provide essential WooCommerce or WordPress functionality.

Optional cookies are not placed or read before the required consent has been given. Where consent is required, accepting and refusing optional cookies must be offered with the same degree of simplicity.

Google Analytics may be used to understand website traffic and usage only when the applicable consent requirements have been met.

Manage your cookie preferences

When you first visit Leauny.store, you may be asked to accept, refuse or customize optional cookies.

Refusing optional cookies does not prevent access to the essential functions of the website.

You can change or withdraw your cookie choices at any time by clicking the settings button displayed in the bottom-right corner of Leauny.store. This button, represented by a settings icon, is available throughout the website.

If the settings button does not appear in your browser or you are unable to access your cookie preferences, please contact Leauny through the Contact page.

Withdrawing consent does not affect processing that was lawfully carried out before consent was withdrawn.

Embedded content & external services

​Leauny.store may include content or links from third-party services, such as videos, social networks, Discord or other external platforms.

When you interact with external content, the third-party service may process information according to its own privacy policy.

Some embedded services may use cookies or similar technologies and may therefore remain blocked until you give the required consent.

Who may receive your data

Personal data is accessible only where necessary for the operation of Leauny.store.

Depending on the service concerned, recipients or technical providers may include:

• Hostinger, for website hosting;

• WordPress and WooCommerce, for website and store functionality;

• Stripe and PayPal, for payment processing;

• myCred, for the Leauny.store bonus Credit system;

• Brevo, for transactional emails and, where applicable, newsletter or marketing communications;

• Google Analytics, for website analytics when enabled and consented to;

• security, backup or technical service providers used to operate and protect Leauny.store.

Only the data necessary for each provider’s role should be shared.

International data transfers

Some service providers may process personal data outside the European Economic Area.

Where required, transfers are protected using a mechanism recognized under the GDPR, such as an adequacy decision, Standard Contractual Clauses or other appropriate safeguards.

You may contact Leauny for more information about the safeguards applicable to a particular transfer.

How long your data is kept

Personal data is not intended to be kept indefinitely. It is retained only for as long as necessary for the purpose for which it was collected or as required by law.

In particular:

• order, invoice and accounting information may be retained for the legally required accounting period, generally up to 10 years;

• customer account data may be retained while your account and access to your digital content remain active, subject to an appropriate policy for inactive accounts;

• support requests may be retained for the time needed to resolve the request and, where necessary, for legal evidence;

• newsletter and marketing data may be retained until you unsubscribe or, where applicable, for up to three years from the end of the customer relationship or the last meaningful interaction, depending on the context;

• security and download logs are retained only for a proportionate period based on security and fraud-prevention needs;

• cookie choices may be remembered for a limited period before your choice is requested again.

Your privacy rights

Depending on the applicable law and the circumstances, you may have the right to:

• access your personal data;

• correct inaccurate information;

• request deletion of certain data;

• request restriction of processing;

• receive certain data in a portable format;

• object to processing based on legitimate interests;

• withdraw consent at any time where processing is based on consent.

Some information cannot be deleted immediately when Leauny is required to keep it for accounting, legal, fraud-prevention or dispute-resolution purposes.

To exercise your rights, contact:

Email: contact@leauny.store

Requests will be handled within the time limits required by applicable data protection law.

Proof of identity may only be requested where there is reasonable doubt about your identity.

You may also lodge a complaint with the French data protection authority, the CNIL: www.cnil.fr

Protecting your data

​Leauny.store uses reasonable technical and organizational measures to protect personal data against unauthorized access, alteration, loss or disclosure.

These measures may include restricted access, software updates, encrypted connections, authentication, backups and security monitoring.

No online system can guarantee absolute security, but security incidents are handled in accordance with applicable legal requirements.

Changes to this privacy policy

This Privacy Policy may be updated when Leauny.store changes its services, tools, providers or legal obligations.

The latest version will always be published on this page.

Material changes affecting your rights may be communicated more prominently when appropriate.